Questions Staff May Ask You
Be ready for these. Knowing them in advance makes the visit much faster.
Menus, labels and guide explanations are available in the selected language. Carrier names, plan names and other proper nouns may remain in their official form.
Menus, labels and guide explanations are available in the selected language. Carrier names, plan names and other proper nouns may remain in their official form.
Do you want a new phone?
新しい端末は必要ですか？
Atarashii tanmatsu wa hitsuyō desu ka?
Do you want to keep your current number?
今の電話番号をそのまま使いますか？
Ima no denwa bangō o sono mama tsukaimasu ka?
Which carrier do you use now?
今はどちらの携帯会社をお使いですか？
Ima wa dochira no keitai-gaisha o o-tsukai desu ka?
Do you want online support or store support?
サポートはオンラインと店頭、どちらをご希望ですか？
Sapōto wa online to tentō, dochira o go-kibō desu ka?
Do you have a residence card?
在留カードはお持ちですか？
Zairyū kādo wa o-mochi desu ka?
How would you like to pay?
お支払いはどうされますか？
O-shiharai wa dō saremasu ka?
Do you want installment payments?
分割払いをご希望ですか？
Bunkatsu-barai o go-kibō desu ka?
Do you understand that this plan is mainly supported online?
このプランのサポートは主にオンラインですが、よろしいですか？
Kono puran no sapōto wa omo ni online desu ga, yoroshii desu ka?
Store Mode
A simplified screen for the counter. Large Japanese text with your language underneath. Hand the phone to the staff member.
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