Japan Phone GuidePonsel di Jepang, dibuat sederhana.
Menu, label, dan penjelasan panduan tersedia dalam bahasa yang dipilih. Nama operator, paket, dan nama khusus lainnya dapat tetap ditampilkan dalam bentuk resminya.
A personal info site · Multilingual · Free

Japan Phone Guide

Ponsel di Jepang, dibuat sederhana.

A personal information site about getting a mobile phone in Japan — written and kept up by one individual, not a company. How to buy a phone, sign a contract, read plans and fees, prepare documents, and know where you can actually get help if something goes wrong.

Start the 4-question checkLearn more
Anda
Pilih operator
Choose a plan
Prepare documents
Sign the contract
Activate the SIM
Start using your phone
The path is the same whether you go in-store or online — only who does each step changes.

Apa yang ingin Anda ketahui?

Try:
Panduan

Browse by topic

Ten areas cover almost every question people bring to a phone shop.

Beli PonselKontrak SelulerDokumen yang DiperlukanPaket & BiayaMNP & Ganti PonselKamus SelulerPromo & DiskonSIM & eSIMPaket khusus onlineDukungan Toko
Alat

Which procedure do you need?

New contract, MNP, device upgrade, SIM change or plan change — answer a few yes / no questions.

Start the 4-question checkIs an online-focused plan right for you?
Panduan

How to get a mobile phone in Japan

  1. 1
    Pilih operator
    DOCOMO, au, SoftBank, Rakuten Mobile, a sub-brand, an online-focused plan, or a low-cost SIM.
  2. 2
    Choose how you want to apply
    In a shop, or online. This choice affects the help you can get later.
  3. 3
    Choose a phone or SIM
    Buy a device, or bring your own and take a SIM / eSIM only.
  4. 4
    Choose a plan
    Data allowance, calling, and any options.
  5. 5
    Prepare documents
    Residence card and a payment method are the core. The exact list depends on the carrier.
  6. 6
    Verifikasi identitas
    At a counter, or by eKYC (photographing your ID and face) if you apply online.
  7. 7
    Payment setup
    Credit / debit card or bank direct debit. Installments need a check.
  8. 8
    Sign / confirm the contract
    Read the plan name, the options added, and the monthly total before you agree.
  9. 9
    Activate the SIM
    Insert the SIM or download the eSIM, then complete activation.
  10. 10
    Start using your phone
    Test calls and data. Save your account details and support contacts.
Read guide
Dukungan Toko

In-store or online? They are not the same

In Japan the way you apply changes what help you can get later. This is the single most important thing to understand.

Kontrak di gerai

  • Staf dapat menjelaskan paket secara langsung
  • Dokumen dapat diperiksa bersama staf
  • Anda dapat bertanya selama proses berlangsung
  • Beberapa layanan di gerai mungkin dikenai biaya
  • Tidak semua paket dapat diproses sepenuhnya di gerai

Kontrak online

  • Daftar melalui situs web atau aplikasi
  • Unggah atau pindai dokumen sendiri
  • Selesaikan verifikasi identitas (eKYC) sendiri
  • SIM dikirim atau eSIM diaktifkan secara digital
  • Dukungan mungkin hanya tersedia online
  • Beberapa paket murah hanya dirancang untuk prosedur online
Store Support Explained
Price is not the whole story

A cheaper plan can cost you more time and stress if you cannot get help in a language you understand. Every plan page shows a Support Level — not just a price.

Online-only / Online-focused Plans
Panduan

Popular guides

01Current carrier plans and call options02Bills, payment dates and overdue charges03Japanese phone numbers and short codes04How to buy a smartphone in Japan05What do I need for a mobile contract?06What is MNP?07What is an online-only mobile plan?08Can I get support at a phone shop?09How does ahamo support work?10How does povo support work?11SIM vs eSIM12Can foreigners buy phones in installments?13How Japanese mobile plans work14How phone discounts work15What happens at a Japanese phone shop?
Japan Phone Guide

A personal information site about mobile phones in Japan — made and kept up by one person, not a company or a carrier. It does not sell contracts.

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Situs informasi pribadi yang dikelola oleh satu individu. Bukan perusahaan atau operator, dan tidak berafiliasi dengan pihak mana pun.

Informasi di sini dibagikan dengan itikad baik tetapi mungkin tidak lengkap, ketinggalan zaman, atau salah. Gunakan dengan risiko Anda sendiri: tidak ada tanggung jawab atau kompensasi yang ditanggung atas kerugian, biaya, atau kerugian apa pun yang timbul dari konten ini atau dari tindakan yang didasarkan padanya. Selalu konfirmasikan dengan sumber resmi — dan bila perlu, profesional yang berkualifikasi — sebelum memutuskan.

Nama paket, harga, dan ketentuan telah diperiksa terhadap sumber resmi yang ditautkan per 2026-08-29 (JST). Ketentuan dapat berubah; konfirmasikan halaman resmi sebelum mendaftar.

NTT DOCOMO, au, KDDI, SoftBank, Rakuten Mobile, ahamo, povo, LINEMO, UQ mobile, Y!mobile, and other carrier, brand and plan names are trademarks of their respective owners. Netflix, Disney+, DAZN, Amazon, Amazon Prime Video, Amazon Music, Hulu, Lemino, Apple Music, Spotify, YouTube and other service names are trademarks of their respective owners. This is a personal site, not affiliated with, endorsed by or sponsored by any of them, and uses these names only to describe the services factually.

© 2026 Japan Phone Guide. Sumber resmi: 総務省 / MIC.