povo2.0
Online-focused planau (KDDI)
A self-service plan on the au network. Almost everything happens in the app.
मेनु, लेबल र गाइडका व्याख्या चयन गरिएको भाषामा उपलब्ध छन्। क्यारियर, योजना र अन्य विशेष नामहरू आधिकारिक रूपमै देखिन सक्छन्।
It runs on the au network, but au shops and UQ spot do not sell or support it the way they handle a standard au plan.
Important: this plan is mainly self-service, online.
au shops and UQ spot do not provide standard counter support for povo2.0. Everything — sign-up, plan, payment, support — happens in the app or on the website.
Support at a glance
Storeउपलब्ध छैन
Phoneउपलब्ध छैनNot a standard support channel
AppMain channelMain management method
Chatउपलब्ध
Key facts
Networkau network
ApplicationPrimarily online — website and app
New contractAvailable online
MNPAvailable online
योजना परिवर्तनAvailable online
Support level
In-store procedureNo store support
स्टोर समर्थनउपलब्ध छैन
Online supportउपलब्ध
Phone supportउपलब्ध छैन
Chat supportMain channel
Setup helpउपलब्ध छैन
Recommended forPeople who are fully comfortable doing everything themselves in an app, and who add data 'toppings' as needed rather than paying a fixed monthly fee.
Can I choose povo2.0 immediately?
हो
You apply for povo2.0 yourself through the app or website — new contract or MNP. There is no counter procedure. If you want in-person help, povo is not the plan for that.
Where you can sign up
All routes lead to the app.
Websiteहो
Official appहो
Carrier shopछैन
Electronics storeछैन
Phoneछैन
Good to know
- Everything is managed in the povo app: plan, toppings, payment, support.
- Support is chat / web based. au shops and UQ spot do not provide standard counter support for povo2.0.
- There is no standard phone (call-centre) support channel.
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