मेनु, लेबल र गाइडका व्याख्या चयन गरिएको भाषामा उपलब्ध छन्। क्यारियर, योजना र अन्य विशेष नामहरू आधिकारिक रूपमै देखिन सक्छन्।
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Japan Phone Guide

जापानमा मोबाइल, सजिलो बनाइयो।

A personal information site about getting a mobile phone in Japan — written and kept up by one individual, not a company. How to buy a phone, sign a contract, read plans and fees, prepare documents, and know where you can actually get help if something goes wrong.

तपाईं
मोबाइल कम्पनी छान्नुहोस्
Choose a plan
Prepare documents
Sign the contract
Activate the SIM
Start using your phone
The path is the same whether you go in-store or online — only who does each step changes.

तपाईं के जान्न चाहनुहुन्छ?

गाइडहरू

Browse by topic

Ten areas cover almost every question people bring to a phone shop.

उपकरणहरू

Which procedure do you need?

New contract, MNP, device upgrade, SIM change or plan change — answer a few yes / no questions.

गाइडहरू

How to get a mobile phone in Japan

  1. 1
    मोबाइल कम्पनी छान्नुहोस्
    DOCOMO, au, SoftBank, Rakuten Mobile, a sub-brand, an online-focused plan, or a low-cost SIM.
  2. 2
    Choose how you want to apply
    In a shop, or online. This choice affects the help you can get later.
  3. 3
    Choose a phone or SIM
    Buy a device, or bring your own and take a SIM / eSIM only.
  4. 4
    Choose a plan
    Data allowance, calling, and any options.
  5. 5
    Prepare documents
    Residence card and a payment method are the core. The exact list depends on the carrier.
  6. 6
    पहिचान प्रमाणीकरण
    At a counter, or by eKYC (photographing your ID and face) if you apply online.
  7. 7
    Payment setup
    Credit / debit card or bank direct debit. Installments need a check.
  8. 8
    Sign / confirm the contract
    Read the plan name, the options added, and the monthly total before you agree.
  9. 9
    Activate the SIM
    Insert the SIM or download the eSIM, then complete activation.
  10. 10
    Start using your phone
    Test calls and data. Save your account details and support contacts.
स्टोर सहयोग

In-store or online? They are not the same

In Japan the way you apply changes what help you can get later. This is the single most important thing to understand.

पसलमा सम्झौता

  • कर्मचारीले योजना प्रत्यक्ष रूपमा बुझाउन सक्छन्
  • कर्मचारीसँगै कागजात जाँच गर्न सकिन्छ
  • प्रक्रिया चलिरहँदा प्रश्न सोध्न सकिन्छ
  • केही सेवामा पसल शुल्क लाग्न सक्छ
  • सबै योजना पसलमै पूर्ण रूपमा गर्न सकिँदैन

अनलाइन सम्झौता

  • वेबसाइट वा एपबाट आवेदन दिनुहोस्
  • आफ्ना कागजात आफैं अपलोड वा स्क्यान गर्नुहोस्
  • पहिचान प्रमाणीकरण (eKYC) आफैं पूरा गर्नुहोस्
  • SIM पठाइन्छ वा eSIM डिजिटल रूपमा सक्रिय गरिन्छ
  • सहायता अनलाइनमा मात्र हुन सक्छ
  • केही सस्ता योजना अनलाइन प्रक्रियाका लागि मात्र बनाइएका हुन्छन्
Price is not the whole story

A cheaper plan can cost you more time and stress if you cannot get help in a language you understand. Every plan page shows a Support Level — not just a price.

गाइडहरू

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