गाइडहरू

New Contract vs Upgrade vs MNP vs Plan Change

Four procedures people mix up. A side-by-side comparison.

मेनु, लेबल र गाइडका व्याख्या चयन गरिएको भाषामा उपलब्ध छन्। क्यारियर, योजना र अन्य विशेष नामहरू आधिकारिक रूपमै देखिन सक्छन्।
पछिल्लो जाँच: 2026-08-29 (JST)आवेदन तरिका र सहयोग विकल्प परिवर्तन हुन सक्छन्। आवेदन गर्नुअघि सधैं पछिल्लो आधिकारिक जानकारी जाँच्नुहोस्।

Four procedures, side by side

New Contract
सेवा प्रदायक
New
Number
Usually new
यन्त्र
Optional
Device Upgrade
सेवा प्रदायक
Same
Number
Same
यन्त्र
New
MNP
सेवा प्रदायक
Changes
Number
Kept
यन्त्र
Optional
Plan Change
सेवा प्रदायक
Same group
Number
Same
यन्त्र
Unchanged
Plan Change is not the same as MNPMNP changes your carrier and keeps your number. Plan Change keeps your carrier or brand group and only swaps the pricing plan. Different teams, different rules.

Changing plans within the same mobile group

Same company from the outside — different teams and rules inside.

Main brandFull store support, higher price
Online-focused planSame network, online procedures
Low-cost brand / sub-brandOwn shops or online, lower price
Moving between plans in the same mobile group is often possible, but the method and any fees depend on the specific services. Check the official pages before you rely on a particular route.

One plan can have several routes in

Direct online application

You sign up on the plan's website or app.

MNP switch-in

You apply as an MNP customer, keeping your number.

Plan change from an existing line

You already have a line in the same group and switch plan in the app.

In-store web assistance

Staff help you operate the online application. A fee may apply.

Some electronics-store counters

A limited set of shops may accept applications for certain brands.

One plan can have several routes in. Which routes are open — and whether they cost anything — changes over time.
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