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Japanese Phone Numbers and Short Codes

090, 080, 070 and the postponed 060 range, recycled numbers, toll-free and charged service numbers, emergency calls and Japan-specific short codes.

Menus, labels and guide explanations are available in the selected language. Carrier names, plan names and other proper nouns may remain in their official form.
Last checked: 2026-08-29 (JST)Application methods and support options can change. Always check the latest official information before applying.

Number ranges do not show status or phone quality

PrefixTypeMeaning
090 / 080 / 07011-digit mobile voice numbersThey no longer indicate quality or current carrier. 070 was once associated with PHS, but all three are ordinary mobile ranges; MNP can move them between carriers.
060-1 to 060-9New mobile range reserved for future usePlanned from July 2026, then delayed by carriers on 8 July. MIC asks for required work by the end of FY2026; do not assume assignment has begun.
03, 06 and other area codesGeographic landline / 0AB-J06 is Osaka's area code; it is not the same as future 060 mobile numbers.
050IP phoneNot geographic. Emergency calls or some services can be unavailable depending on provider.
0120 / 0800Toll-free / free callThe receiver normally pays. Some numbers reject certain line types or overseas calls.
0570Navi Dial / shared service numberCaller pays. Mobile unlimited-call options commonly exclude it.
Mobile numbers are reusedAfter cancellation and a carrier holding period, a number can return to the pool. Exact quarantine is not consistently public. A new number can receive calls, SMS or recovery messages intended for a former user.

What to do with a recycled number

Do not open links, disclose data or use a one-time code for an account you did not create. Tell persistent callers the number has a new user, then block them. If a service says it is already registered, use formal recovery; never take over the previous account.

Emergency, information and quick numbers

NumberServiceAnteckningar
110 / 118 / 119Police / Coast Guard / fire and ambulanceFree emergency calls. Say the emergency type and exact location.
171Disaster Emergency Message DialUsed under NTT's announced disaster conditions; follow the voice guide.
117Time signalAvailable and charged as a call.
177Former weather forecastNTT East/West service ended 31 March 2025; old guides may still list it.
104 / 113 / 115Directory / line fault / telegramAvailability and separate fees depend on originating network.
188 / 189Consumer hotline / child guidance centerConnection and call-charge conditions follow each service.
#9110 / #7119 / #8000Police consultation / medical advice / child medical advice#7119 and #8000 areas/hours vary. Use 110 or 119 for immediate danger.
151, 157 and carrier quick numbersCarrier support short dialWorks only from the relevant line and differs by brand. Online plans may have no voice shortcut.

Main carrier support numbers

Short codes work only from the matching carrier line. Landline, toll-free and other-carrier numbers are shown separately. Check the detailed page for loss, overseas and multilingual contacts.

Carrier / planMain contactHoursConfirm
NTT DOCOMO151
From a DOCOMO mobile · Free
0120-800-000
Från en fast telefon eller annan operatör · Free		9:00–20:00, every dayOfficial page
ahamoIngen allmän telefonlinjeAI chat: 24 hours; specialist chat: 9:00–22:00Official page
au (KDDI)157
From an au mobile · Free
0077-7-111
From a landline or non-au phone · Free
0120-977-033
If the above number cannot be reached (outside Okinawa) · Free
0120-977-699
If the above number cannot be reached (Okinawa) · Free		9:00–20:00, every dayOfficial page
povo2.0Ingen allmän telefonlinjeStaffed chat: 9:00–19:00; chatbot: 24 hoursOfficial page
SoftBank157
From a SoftBank mobile · Free
0800-919-0157
Från en fast telefon eller annan operatör · Free		Automated service: 24 hours; operator: 10:00–19:00Official page
LINEMOIngen allmän telefonlinjeOnline guidance and chatbot: 24 hours; staffed hours depend on the subjectOfficial page
Rakuten Mobile0800-805-0090
From a mobile or landline · Free		9:00–17:00, every dayOfficial page
UQ mobile0120-929-818
From a mobile or landline · Free		10:00–19:00, every dayOfficial page
Y!mobile151
From a Y!mobile phone · Charged
0570-039-151
From another mobile or landline · Charged Navi Dial
+81-44-382-0800
From outside Japan · Charged		Operator: 10:00–19:00, every dayOfficial page
IIJmio0570-09-4400
From an ordinary phone · Charged Navi Dial
03-5205-4400
From an IIJmio line, IP phone or overseas · Charged		9:00–19:00, every dayOfficial page
mineo0120-977-384
From a mobile or landline · Free
050-7102-8890
If the toll-free number cannot be reached or from overseas · Charged; free from LaLa Call		9:00–18:00, every day; emergency suspension only: 24 hoursOfficial page
Location mattersFor 110, 118 or 119, say the municipality, nearby building/intersection and callback number. Automatic location is not a substitute for describing where you are.
Related guides

Related guides

What is MNP?After Your ContractBills, Payment and Overdue ChargesPhrases to show staff

Sources

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The information here is shared in good faith but may be incomplete, out of date or wrong. Use it at your own risk: no responsibility or compensation is accepted for any loss, cost or disadvantage arising from this content or from anything done based on it. Always confirm with the official source — and, where it matters, a qualified professional — before you decide.

Plan names, prices and conditions were checked against the linked official sources as of 2026-08-29 (JST). Terms can change; confirm the official page before applying.

NTT DOCOMO, au, KDDI, SoftBank, Rakuten Mobile, ahamo, povo, LINEMO, UQ mobile, Y!mobile, and other carrier, brand and plan names are trademarks of their respective owners. Netflix, Disney+, DAZN, Amazon, Amazon Prime Video, Amazon Music, Hulu, Lemino, Apple Music, Spotify, YouTube and other service names are trademarks of their respective owners. This is a personal site, not affiliated with, endorsed by or sponsored by any of them, and uses these names only to describe the services factually.

© 2026 Japan Phone Guide. Official source: 総務省 / MIC.