Paid support
有料サポート yūryō sapōto
Assistance that costs a service fee — often for setup, data transfer, or guiding you through an online application.
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Chat supportチャットサポートchatto sapōto
Text-based help through a website widget or a messaging app. The main support channel for many online-focused plans.
Phone support電話サポートdenwa sapōto
A telephone help line. Some online-focused plans do not offer this as a standard channel.
स्मार्टफ़ोन क्लासスマホ教室sumaho kyōshitsu
एक छोटा पाठ, आमतौर पर निःशुल्क और किसी मोबाइल कंपनी या स्थानीय सरकार द्वारा चलाया जाता है, जो स्मार्टफोन की मूल बातें सिखाता है - कॉल और मैसेजिंग, कैमरा, मानचित्र, कैशलेस भुगतान, वीडियो कॉल, सुरक्षा और घोटाला जागरूकता।
स्टोर समर्थन店頭サポートtentō sapōto
Help you can get by visiting a physical shop. Its meaning ranges from 'staff do everything' to 'paid help while you do it yourself'.
Web application supportWEBお申込みサポートweb o-mōshikomi sapōto
A paid in-store service where staff help you complete an online sign-up that you operate yourself.