Phone support
電話サポート denwa sapōto
A telephone help line. Some online-focused plans do not offer this as a standard channel.
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Chat supportチャットサポートchatto sapōto
Text-based help through a website widget or a messaging app. The main support channel for many online-focused plans.
Paid support有料サポートyūryō sapōto
Assistance that costs a service fee — often for setup, data transfer, or guiding you through an online application.
स्मार्टफ़ोन क्लासスマホ教室sumaho kyōshitsu
एक छोटा पाठ, आमतौर पर निःशुल्क और किसी मोबाइल कंपनी या स्थानीय सरकार द्वारा चलाया जाता है, जो स्मार्टफोन की मूल बातें सिखाता है - कॉल और मैसेजिंग, कैमरा, मानचित्र, कैशलेस भुगतान, वीडियो कॉल, सुरक्षा और घोटाला जागरूकता।
स्टोर समर्थन店頭サポートtentō sapōto
Help you can get by visiting a physical shop. Its meaning ranges from 'staff do everything' to 'paid help while you do it yourself'.
Web application supportWEBお申込みサポートweb o-mōshikomi sapōto
A paid in-store service where staff help you complete an online sign-up that you operate yourself.