Japanese Phone Numbers and Short Codes
090, 080, 070 and the postponed 060 range, recycled numbers, toll-free and charged service numbers, emergency calls and Japan-specific short codes.
මෙනු, ලේබල් සහ මාර්ගෝපදේශ විස්තර තෝරාගත් භාෂාවෙන් ලබා ගත හැක. සේවා සපයන්නන්ගේ නම්, සැලසුම් නම් සහ වෙනත් නිසි නම් නිල ආකාරයෙන්ම පෙන්විය හැක.
Number ranges do not show status or phone quality
| Prefix | Type | Meaning |
|---|---|---|
| 090 / 080 / 070 | 11-digit mobile voice numbers | They no longer indicate quality or current carrier. 070 was once associated with PHS, but all three are ordinary mobile ranges; MNP can move them between carriers. |
| 060-1 to 060-9 | New mobile range reserved for future use | Planned from July 2026, then delayed by carriers on 8 July. MIC asks for required work by the end of FY2026; do not assume assignment has begun. |
| 03, 06 and other area codes | Geographic landline / 0AB-J | 06 is Osaka's area code; it is not the same as future 060 mobile numbers. |
| 050 | IP phone | Not geographic. Emergency calls or some services can be unavailable depending on provider. |
| 0120 / 0800 | Toll-free / free call | The receiver normally pays. Some numbers reject certain line types or overseas calls. |
| 0570 | Navi Dial / shared service number | Caller pays. Mobile unlimited-call options commonly exclude it. |
Mobile numbers are reusedAfter cancellation and a carrier holding period, a number can return to the pool. Exact quarantine is not consistently public. A new number can receive calls, SMS or recovery messages intended for a former user.
What to do with a recycled number
Do not open links, disclose data or use a one-time code for an account you did not create. Tell persistent callers the number has a new user, then block them. If a service says it is already registered, use formal recovery; never take over the previous account.
Emergency, information and quick numbers
| Number | Service | සටහන් |
|---|---|---|
| 110 / 118 / 119 | Police / Coast Guard / fire and ambulance | Free emergency calls. Say the emergency type and exact location. |
| 171 | Disaster Emergency Message Dial | Used under NTT's announced disaster conditions; follow the voice guide. |
| 117 | Time signal | Available and charged as a call. |
| 177 | Former weather forecast | NTT East/West service ended 31 March 2025; old guides may still list it. |
| 104 / 113 / 115 | Directory / line fault / telegram | Availability and separate fees depend on originating network. |
| 188 / 189 | Consumer hotline / child guidance center | Connection and call-charge conditions follow each service. |
| #9110 / #7119 / #8000 | Police consultation / medical advice / child medical advice | #7119 and #8000 areas/hours vary. Use 110 or 119 for immediate danger. |
| 151, 157 and carrier quick numbers | Carrier support short dial | Works only from the relevant line and differs by brand. Online plans may have no voice shortcut. |
Main carrier support numbers
Short codes work only from the matching carrier line. Landline, toll-free and other-carrier numbers are shown separately. Check the detailed page for loss, overseas and multilingual contacts.
| Carrier / plan | Main contact | Hours | Confirm |
|---|---|---|---|
| NTT DOCOMO | 151 From a DOCOMO mobile · Free 0120-800-000 ස්ථාවර දුරකථනයකින් හෝ වෙනත් වාහකයකින් · Free | 9:00–20:00, every day | Official page |
| ahamo | සාමාන්ය දුරකථන මාර්ගයක් නැත | AI chat: 24 hours; specialist chat: 9:00–22:00 | Official page |
| au (KDDI) | 157 From an au mobile · Free 0077-7-111 From a landline or non-au phone · Free 0120-977-033 If the above number cannot be reached (outside Okinawa) · Free 0120-977-699 If the above number cannot be reached (Okinawa) · Free | 9:00–20:00, every day | Official page |
| povo2.0 | සාමාන්ය දුරකථන මාර්ගයක් නැත | Staffed chat: 9:00–19:00; chatbot: 24 hours | Official page |
| SoftBank | 157 From a SoftBank mobile · Free 0800-919-0157 ස්ථාවර දුරකථනයකින් හෝ වෙනත් වාහකයකින් · Free | Automated service: 24 hours; operator: 10:00–19:00 | Official page |
| LINEMO | සාමාන්ය දුරකථන මාර්ගයක් නැත | Online guidance and chatbot: 24 hours; staffed hours depend on the subject | Official page |
| Rakuten Mobile | 0800-805-0090 From a mobile or landline · Free | 9:00–17:00, every day | Official page |
| UQ mobile | 0120-929-818 From a mobile or landline · Free | 10:00–19:00, every day | Official page |
| Y!mobile | 151 From a Y!mobile phone · Charged 0570-039-151 From another mobile or landline · Charged Navi Dial +81-44-382-0800 From outside Japan · Charged | Operator: 10:00–19:00, every day | Official page |
| IIJmio | 0570-09-4400 From an ordinary phone · Charged Navi Dial 03-5205-4400 From an IIJmio line, IP phone or overseas · Charged | 9:00–19:00, every day | Official page |
| mineo | 0120-977-384 From a mobile or landline · Free 050-7102-8890 If the toll-free number cannot be reached or from overseas · Charged; free from LaLa Call | 9:00–18:00, every day; emergency suspension only: 24 hours | Official page |
Location mattersFor 110, 118 or 119, say the municipality, nearby building/intersection and callback number. Automatic location is not a substitute for describing where you are.
අදාළ මාර්ගෝපදේශ
අදාළ මාර්ගෝපදේශ
මූලාශ්ර
- MIC: 060 mobile numbers and current delay
- SoftBank explanation of Japanese number ranges
- NTT East public-phone and short-code table
- au dial-service list
- Free Dial / Navi Dial definitions
- Disaster Emergency Message Dial 171
- DOCOMO contact numbers
- ahamo contact and chat support
- au contact numbers
- povo2.0 support and chat
- SoftBank customer support
- LINEMO customer support
- Rakuten Mobile contact numbers
- UQ mobile contact and multilingual numbers
- Y!mobile contact numbers
- IIJmio Support Center
- mineo Support Dial