Campaigns & Discounts

Common questions

What does a “¥1 phone” actually mean?

It depends on which structure is being advertised. “Lump-sum ¥1” (一括1円) means the device sale price is ¥1 in total and you ordinarily own it. “¥1 a month” (月々1円) means ¥1 is one monthly installment: the first 23 payments total ¥23, and a large final residual payment remains unless you return the device by the program deadline.

Is a “¥1 per month” phone a ¥23 phone?

No. In a typical residual-value example the cash price is around ¥96,000: payments 1 to 23 are ¥1 each, then a final residual of roughly ¥96,000 is due. Returning an accepted device by the deadline can waive that residual; keeping the device means paying it in a lump sum or through re-divided installments.

What is a device return program?

A residual-value or return-based installment purchase — carrier names differ (いつでもカエドキプログラム, スマホトクするプログラム, 新トクするサポート＋, 買い替え超トクプログラム). You sign an installment purchase agreement and stay responsible for the device and payments until the return is accepted or the balance is paid. Program-use, early-return, collection and damage fees can apply, and damage or a missing part can make the device ineligible.

Does cancelling my mobile line end the installment?

No. Cancelling the mobile line does not automatically cancel the installment agreement or complete the return procedure. They are separate steps, and calls, roaming and carrier-billing charges can still arrive afterwards.

What should I check before signing a campaign?

Whether the headline price is lump sum or one monthly installment; the cash price, installment total and final residual; which month you must apply and the device arrival and inspection deadline; program, early-return and damage fees; and whether the discount requires MNP, a specified plan, paid options or a new device purchase.

Why might I not qualify for the advertised price?

A headline number is the best case. The real value depends on your eligibility, the exact model, any option you must add, and conditions such as MNP-only or a specified payment method. Installment approval can also be refused when your remaining residence period is shorter than the payment term.