Which procedure do you need?
Answer up to four yes / no questions. This does not collect any personal data.
Menu, nhãn và nội dung hướng dẫn có sẵn bằng ngôn ngữ đã chọn. Tên nhà mạng, tên gói cước và các tên riêng khác có thể được giữ theo cách viết chính thức.
When you go to a Japanese phone shop or apply online, the first thing that decides everything else is which procedure you actually need. People often ask for the wrong one and waste a trip.
- New contract — a brand-new line, usually with a new phone number.
- MNP — move to a different carrier and keep your current number.
- Device upgrade — stay with your carrier and number, get a new phone.
- SIM change — same carrier, number and phone, only the SIM changes (for example physical SIM to eSIM).
- Thay đổi kế hoạch — stay with the same carrier or brand group, change only the pricing plan. This is not the same as MNP.
The four short questions below (yes / no) point you to the right one. No personal data is collected.