povo2.0
Online-focused planau (KDDI)
A self-service plan on the au network. Almost everything happens in the app.
Menu, nhãn và nội dung hướng dẫn có sẵn bằng ngôn ngữ đã chọn. Tên nhà mạng, tên gói cước và các tên riêng khác có thể được giữ theo cách viết chính thức.
It runs on the au network, but au shops and UQ spot do not sell or support it the way they handle a standard au plan.
Important: this plan is mainly self-service, online.
au shops and UQ spot do not provide standard counter support for povo2.0. Everything — sign-up, plan, payment, support — happens in the app or on the website.
Support at a glance
StoreKhông có
PhoneKhông cóNot a standard support channel
AppMain channelMain management method
ChatCó
Key facts
Networkau network
ApplicationPrimarily online — website and app
New contractAvailable online
MNPAvailable online
Thay đổi kế hoạchAvailable online
Support level
In-store procedureNo store support
Hỗ trợ cửa hàngKhông có
Online supportCó
Phone supportKhông có
Chat supportMain channel
Setup helpKhông có
Recommended forPeople who are fully comfortable doing everything themselves in an app, and who add data 'toppings' as needed rather than paying a fixed monthly fee.
Can I choose povo2.0 immediately?
Đúng
You apply for povo2.0 yourself through the app or website — new contract or MNP. There is no counter procedure. If you want in-person help, povo is not the plan for that.
Where you can sign up
All routes lead to the app.
WebsiteĐúng
Official appĐúng
Carrier shopKHÔNG
Electronics storeKHÔNG
PhoneKHÔNG
Good to know
- Everything is managed in the povo app: plan, toppings, payment, support.
- Support is chat / web based. au shops and UQ spot do not provide standard counter support for povo2.0.
- There is no standard phone (call-centre) support channel.
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